Delete your SITE WORK account

Last updated 2026-09-21

You can delete your SITE WORK account at any time. This page explains how, and exactly what happens to your data.

From the app

Customers — SITE WORK app:

• Open Profile, then Account.
• Tap "Delete my account" at the bottom, and confirm twice.

Workers — SITE WORK Partner app:

• Open Profile, then Account.
• Tap "Delete my account" at the bottom, and confirm twice.

If you have a booking that is still to happen, the app will ask you to cancel it (customers) or withdraw from it (workers) first, so that nobody is left waiting at a site.

Without the app

If you no longer have the app, or cannot sign in, send a request from the mobile number registered with SITE WORK:

• Email: pimasholdings@gmail.com, with the subject "Delete my account" and your registered mobile number.
• Or call or WhatsApp: +91 79012 30557.

We confirm it is your account before deleting anything, and we complete the request within 30 days — usually much sooner.

What is deleted

• Your name, photo, email address and date of birth.
• Your mobile number, so it can be used to make a new account later.
• Your saved addresses and places.
• For workers: your trades and the details you gave about them, your bank account details, and your identity details.
• Your notification settings on every phone you used.

What is kept, and why

• Bookings and the payments recorded for them are kept without your name, because the other person on each booking — and the tax and accounting law — need those records. This can be for up to eight years.
• Ratings stay attached to the worker who received them, without saying who gave them.
• Records needed to stop fraud are kept only as long as that purpose requires.

Nothing that is kept can be used to identify you or contact you.

Questions

Write to our Grievance Officer, Jitender Lunavath, at pimasholdings@gmail.com.

See also: Privacy policy · Terms of use